As technology advances, players expect more from their casino experiences. They want to emerge into the game and feel like they’re in Las Vegas even when playing from their kitchen table. Live casino games fulfil these expectations. They connect a player to a real dealer via a video stream and are accessible on desktop, tablet or mobile. Players use buttons to communicate to a dealer what action they wish to take on a table, and the results are determined by real cards, chips and roulette wheels.
A number of top online casinos have their own live gaming studios, but there are also several software providers who offer the service to multiple operators. These studios usually consist of a camera room, analyst room and a software room. Players will be connected to the dealer via a power video stream and may have the option to chat with their dealer.
In addition to classic table games such as blackjack and baccarat, some sites host first person games, in which players can bet against other players. Players can also place side bets on their hands and win additional payouts for suited cards, pairs or runs of numbers in the case of blackjack.
Having a section of the live casino reserved for VIP gamers has been explored as a way to boost customer retention. Providing customers with special promotions that are easier to meet than standard wagering requirements is another effective strategy. All bonus offers have their own T&C, which is why it’s important to read them carefully before claiming them.